Abandoned cart recovery
See and reference abandoned carts to help complete sales
Inbox
Your customers are talking
Chatty helps you listen, respond, and sell – all in one Inbox
All channels
All channels, one Inbox
No more switching between platforms or missing important customer interactions
Team member
Keep your whole team on the same page
Keep your team aligned and ensure customers are handled by the right one at the right time
Customer insights
Get the full customer picture while you chat
Understand who you're talking to and provide personalized support that drives sales
Most efficient collaboration tool
Sell more without switching to another app
Chatty with built-in tools that help you work on customer support smarter, not harder
Purchase history
View a customer's complete shopping history while chatting
Discount code
Create and share personalized discount codes in real-time
Browsing behavior
See which products a customer viewed before contacting you
Product sharing
Insert products from your catalog directly into conversations
Order tracking
Check order status and provide updates without switching screens
Productivity boosters
Work smarter with time-saving tools
Keyboard shortcuts
Comprehensive analysis of your website to identify strengths and areas for improvement.
Ready to transform how you connect with customers?
Try Chatty free for 14 days and experience the power of an AI-first chat platform built for eCommerce sales