Basic
Small and medium-sized businesses who are scaling support service
$19.99
per store
/ month
7-day free trial included
- 50 AI conversations/month
- 500 products for AI training
- 5 agents
- 12-month chat history
- Fully-customizable chatbox
Pricing
AI chatbot for every budget
From free starter options to advanced automation, get the right level of AI support for your store size and budget. Every plan helps you save time and boost sales.
Pro
Growing businesses requiring more advanced support service features
$68.99
per store
/ month
7-day free trial included
- 300 AI conversations/month
- 8,000 products for AI training
- 10 agents
- Unlimited chat history
- AI channel
Plus
Large businesses with high-volume conversations and unlimited AI capabilities
$199
per store
/ month
7-day free trial included
- 700 AI conversations/month
- 20,000 products for AI training
- Unlimited agents
- Advanced analytics
- Dedicated AI consultant
Compare plans
Feature
Free
Basic
$19.99/mo
Pro
$68.99/mo
Plus
$199/mo
AI conversations
AI conversations
50 lifetime
50/month
300/month
700/month
Additional conversations
Additional conversations
$0.4/conversation
$0.4/conversation
$0.4/conversation
Products for AI training
Products for AI training
100
500
8,000
20,000
Custom answers for AI training
Custom answers for AI training
100
1,000
Unlimited
Unlimited
URL & File for AI training
URL & File for AI training
20
50
500
700
AI transfer
AI transfer
Instructions for AI
Instructions for AI
Enterprise Plan
Need a custom AI solution?
For larger stores or those with unique requirements.
Let's build an AI support plan that fits yours.
Frequently asked questions
An AI conversation is a complete interaction between a customer and your AI assistant, from first message to resolution.
Key points:
• AI conversations are counted based on completed interactions, not individual messages
• Only conversations with actual AI responses count toward usage
• Each conversation is counted once, when it ends
• System messages and welcome messages don't count toward usage
Setup takes under 10 minutes with zero coding required. Chatty automatically syncs with your Shopify store and learns your entire product catalog overnight. Just connect, enable the chat widget, and your AI salesperson is ready to work. Most merchants see their first AI-generated sale within 24 hours.
Yes. Chatty AI learns your entire product catalog overnight. It understands sizing, compatibility, and which products work together. Chatty AI gets smarter every day and often knows your products better than new staff.
No hidden fees. You get included AI replies with your plan. If you need more, you pay a small fee per extra reply. But you control your budget – set spending limits so costs never surprise you. Most stores stay within their included replies. As you grow and need more, the per-reply cost actually gets cheaper with higher plans.